Your Wiki, Right Where You Chat
Solve employee issues instantly - answer repetitive questions with your Confluence knowledge base on Slack.
Key features of Enjo's Confluence-Slack Integration
Automate request resolution
Reduce the burden on your team by automating responses to repetitive queries. Enjo scans your Confluence pages and instantly provides users with the right answers in Slack, helping you resolve common issues without manual intervention.
Get human-like answers
Enjo delivers responses that go beyond basic answers, offering human-like, contextually accurate replies pulled directly from your Confluence pages. Users get comprehensive solutions to their queries, reducing the need for follow-ups.
Answer queries with custom emojis
Use custom emojis in Slack to trigger Enjo’s automated responses. Provide users with the right answers instantly, simplifying the process of responding to common queries.
Search knowledge bases on-demand
Easily search Confluence, SharePoint, and other integrated knowledge bases from Slack. Refine search results for precision, ensuring users find exactly what they need.
Use in shared Slack channels
Set up auto-responses in Slack shared channels to ensure smooth collaboration with external teams. Enjo delivers accurate information without users needing to leave Slack.
Track integration performance
See how your Confluence-Slack integration is doing by tracking metrics like deflection rates, response times, and usage to improve support processes.
Centralize your workflows
Unify your workflows by integrating Confluence, Jira, or JSM into a single Slack workspace. Manage tickets, updates, and knowledge all from one platform, reducing the need for tab switching.
Real-World customer stories
Yotpo's Transition to Enjo for Seamless Support Automation
Enjo with it's GenAI powered AI Service Desk powered Yotpo's support automation for streamlining ticket creation and management.
Aurora - Employee Support with Gen AI Powered Helpdesk Automation
Discover how a top US-based self-driving tech company reduced ticket resolution time by 45%+ and increased employee satisfaction by 60% using Troopr's Gen AI-powered helpdesk automation.
AI Solves HR Support Overload for Global Crypto Leader
See how a leading cryptocurrency exchange used Enjo AI to achieve 80% employee self-service in HR, freeing up 70% of HR team's time & skyrocketing satisfaction to 95%. Learn how Enjo's generative AI can transform your HR support!
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