A Knowledge Base Chatbot Employees Actually Use
Two Big Problems with Knowledge Base
Low Adoption
Most KB chatbots fail because employees don’t know where to find them—or give up after poor results.
Low Discoverability
Support teams waste time sifting through large volumes of content—slowing down resolution and causing frustration.
Enjo Fixes the Problems
Unified Knowledge Base
We bring your docs, past tickets, and SOPs into a single structured knowledge base.
Instantly Accessible
Enjo meets employees where they work—Slack, Microsoft Teams, support tools, and more.
Accurate, Context-Aware Answers
Enjo’s AI delivers precise responses with full context—not vague links or article dumps.
Contextual Knowledge Base Generation
Update and maintain your knowledge base directly from your Service Desk for future—no need to jump between tools.
Why Enterprises Choose Us?
.. we picked Troopr because it was cleared by our security team and … boast stable development and responsive support team..
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1-Month Free Pilot
for Enterprises
Guaranteed Automation
Maximize Automation
Setup and Implementation
Measurable Performance
Knowledge Base Chatbot Use Cases
Employee Support
Enable employee self-serve for IT issues, HR policies, or internal tools—right from your ticketing and chat channels.
Customer Service
Empower agents with AI-powered answer suggestions to resolve FAQs, troubleshooting, and onboarding—within their support tools.
Custom Use Case
Tailor Enjo to match your organization’s unique support workflows and content structure.
Success Stories
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Yotpo's Transition to Enjo for Seamless Support Automation
Enjo with it's GenAI powered AI Service Desk powered Yotpo's support automation for streamlining ticket creation and management.
Aurora - Employee Support with Gen AI Powered Helpdesk Automation
Discover how a top US-based self-driving tech company reduced ticket resolution time by 45%+ and increased employee satisfaction
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AI Delivers Instant IT Support for Hypergrowth Delivery Tech
Discover how a leading global delivery platform leveraged generative AI to provide seamless, multilingual IT support at scale for
Enjo Fills the Gaps
Knows When To Escalate
Seamlessly hand off conversations to human agents with full context—when the chatbot reaches its limit.
Improves Continuously
Get insights on what’s being used, what’s missing, and continuously improve your knowledge base over time.
How It Works
Connect your knowledge sources with Enjo
Enjo structures and learns from your content
Deploy across your support stack like Jira, Slack, or more
Deliver instant answers—via chat, agents, or both
Your Data, Our Priority
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.
Start with Right Foundation
Book a demo to see how Enjo makes your knowledge base AI-ready and chatbot-capable.
