Gen AI Agents
for your helpdesk
Resolve support requests instantly with AI Agents trained on your company's knowledge, tickets, and apps, powered by an enterprise-grade AI platform tailored for support teams.
Proven result to accelerate your support workflow
+60%
+90%
+95%
Real-World customer stories
AI Solves HR Support Overload for Global Crypto Leader
See how a leading cryptocurrency exchange used Enjo AI to achieve 80% employee self-service in HR, freeing up 70% of HR team's time & skyrocketing satisfaction to 95%. Learn how Enjo's generative AI can transform your HR support!
AI Delivers Instant IT Support for Hypergrowth Delivery Tech
Discover how a leading global delivery platform leveraged generative AI to provide seamless, multilingual IT support at scale for 95,000+ employees worldwide.
AI Accelerates Complex Customer Support for ERP Software Giant
Discover how a leading ERP software provider serving manufacturers and distributors leveraged Enjo AI to automate customer support. Cut information retrieval time by 80%+ and handle 200K+ requests yearly.
Offical partners
Generative AI in every phase
Deflect
- Automated Answers - Synthesize answers from your knowledge sources
- Automated Actions - Automate password resets, software access & more
- Proactive Alerts - Sends tailored alerts and announcements proactively
Triage
- Request Classification - Route requests to request forms using AI
- Sentiment analysis - Understand emotional tones in the request message
- Agent handover - Identify situations that need human handover
Resolve
- Answer Suggestion - Get suggestions from your knowledge sources
- Answer Rephrasing - Rephrase answer drafts to update message tone
- Summary generation - Turn lengthy conversations to concise summaries
Reflect
- Knowledge Generation - Summarize conversations into knowledge assets
- Feedback analysis - Conduct surveys in chat and analyze the feedback
- Performance Insight - Continuously optimize your support performance
Unprecedented
day 1 value
Connect knowledge sources
Connect your ticketing system
Connect to your chat platform
Seamless Integration with Your Workflow
Your Data, Our Priority
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.