The AI agent that resolves IT requests, end-to-end.
Enjo resolves repeat IT requests directly in Slack and Teams. When a request needs human judgment, it raises a Jira or ServiceNow ticket with the full conversation attached.
Same requests. Every week.
Your queue isn't growing because employees are careless. It's growing because the same twenty requests come back every week, and every one still needs a person to close it.
You tried a virtual agent. It routed everything back.
Most virtual agents route to a human the moment a request has two parts. Employees learn to skip the bot entirely.
The last platform took a full quarter to configure before it resolved anything. The deck promised weeks.
A renamed field. A new form. The workflow breaks, and nobody on the team owns the fix.
Enjo resolves requests end-to-end.
Configured agent first, helpdesk second. That order is why a request can close instead of being routed.
01
No new portal, no change management
02
Grounded in your runbooks, not generic internet advice
03
Real work completed in Okta, Jira, and your other systems
04
Your agent starts where the AI left off
Published results from named customers.
How teams use Enjo to resolve more, escalate less, and show the return.
63%
100%
80%
What Enjo resolves
Enjo authenticates the account through Okta or Azure AD inside the chat thread, with no ticket.
An employee asks for Figma. Enjo checks eligibility, routes approval if policy requires it, and provisions the licence.
The approval goes to the manager in Slack. One click, approved, recorded in the audit log.
When employees join, move teams, or leave, Enjo updates groups and distribution lists from one chat request.
When VPN drops or Wi-Fi fails, Enjo walks employees through the fix using your own runbooks.
Enjo pushes outage updates and maintenance windows to the right channels before tickets arrive.
Real-world customer stories
1M+
Live in a single day. 2M+ documents unified into one knowledge source, cutting information retrieval time by over 80%.
63%
45% faster resolution and a 60% satisfaction improvement, with Enjo handling frontline requests at a 2,500-person company.
450 hrs
Works with the stack you already run.
Frequently asked questions
An agent that completes IT requests end-to-end in chat, not a chatbot that searches articles and routes a ticket. Enjo reads your docs and past tickets, takes the action, and escalates only when a human is genuinely needed.
No. Enjo runs on top of the helpdesk you already have. It resolves requests in Slack and Teams and, when something needs a human, creates the ticket in Jira or ServiceNow with the full conversation attached.
The escalation engine creates a ticket carrying the entire conversation, the sources Enjo checked, and what it already tried. Your agent starts where the AI left off, and the employee never repeats themselves.
Confluence, SharePoint, and past tickets connect on day one, and answers flow as soon as they are indexed. Amber Group went from proof of concept to production in five weeks with zero missed requests.
Free is $0 with 200 AI replies a month, unlimited human agent seats, and no credit card. Paid plans start at $95 a month. Pricing is per AI reply, never per seat, so growing the team costs nothing.
Enjo is SOC 2 Type II and ISO 27001 certified and GDPR compliant. Data is encrypted in transit and at rest, hosted on secure infrastructure, and never used to train external models.
Yes. Free is $0 with 200 AI replies a month, unlimited human agent seats, and no credit card. It is a permanent plan, not a trial. Beyond 200, additional replies are $0.05 each.
For a 10-person support team handling 3,000 conversations a month, incumbents charge per seat for every agent and then again for every AI resolution. Enjo charges once, for AI usage, at about a tenth of the total. Ask us for the comparison and we will walk you through the arithmetic.
One response sent by Enjo's AI agent to a requester. Each reply is one unit of usage. Every plan includes a set number each month, and additional replies are $0.05.
Yes. Enjo runs on top of Salesforce, Zendesk, Jira, or ServiceNow with no rip-and-replace. Most teams are live the same day, and you can move to Enjo Platform later only if you want to.
Autonomous support,
under your control.
