Supercharge your support agents with AI-powered assistance
Instantly access relevant knowledge, enhance customer interactions, and collaborate seamlessly—all within your existing workflow.
Proven result to accelerate your support workflow
20-30%
+20%
+32%
AI Triage
Auto-fill fields using patterns for efficient case handling.
Case Recap
Automated summaries for quick reference and thorough documentation.
AI Agent Chatbot
AI-driven real-time assistance within your existing help desk.
AI Answer
Summarize cases, including all logs, for easy information review.
AI Summary
Summarize cases, including all logs, for easy information review.
User Context
Access sentiment insights and past interactions for personalized support.
Create Swarm Room
Initiate collaborative rooms with complete case context for teams.
Knowledge Generation
Draft articles from closed cases to enhance the knowledge base.
Case Resolution Quality
Produce metrics to evaluate and improve support effectiveness.
Related Knowledge
Show related links for quick access to useful resources.
What Our Customers Say
Netflix
Location
Website
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Your Data, Our Priority
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.
Accelerate support with Generative AI
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