The best Halp alternative
Enjo is a next-gen Halp alternative that seamlessly integrates Jira into Slack and Teams, offering everything Halp did, and more.
Trusted by startups and established enterprises
Why is enjo better?
Discover why is Enjo better than Halp
GenAI Powered Answering
Our GenAI provides tailored responses, ensuring a personalized and efficient support experience.
Automated ticket creation
Instantly create tickets from channels and direct messages, using customizable emojis or commands.
JSM DC & Cloud Compatibility
Supports all features in both on-premise (Data Center) and cloud versions of JSM, with full Slack and Teams integration.
Integrated CSAT feedback
Get feedback about the support experience in Slack or Teams. Users receive a message asking for their feedback when a ticket is closed.
Enjo vs Halp
Discover which customer support solution best fits your business needs
Comparison
Halp
Core support automation
Gen AI powered answering
Answers from multiple knowledge sources
Suggestions from Confluence only (beta)
Automated ticket creation
Yes
Yes
Emoji ticket creation
Yes
Yes
Bi-directional updates
Yes, for all fields
Yes, for limited fields
Multi message ticket creation
Yes
Yes
Integrations
Ticketing System integration
Deep Jira integration + other ticketing systems
Only limited Jira Integration
Knowledge base integration
Integrates with multiple knowledge sources
Integrates only with Confluence
Supports Jira DC
Yes
No
Supports Confluence DC
Yes
No
Collaboration and Communication
Reports in Slack and Teams
Customizable Jira charts
None
Reminders in Slack and Teams
Multiple reminder templates
None
Approval alerts in Slack and Teams
Yes
None
Ticket alert filters
Granular
None
Ticket alert message
Customizable
Not customizable
User Experience and Customization
CSAT Feedback
Feedback integrated with Jira
Feedback not integrated
Issue previews
Yes
No
Customizable emoji actions
Yes
Yes, but limited
Customizable commands
Yes
No
Guest facilitation
Yes with configurable restrictions
Yes but can't restrict access
Sync media attachments
Yes
Yes
Case studies
Real-World customer stories
Discover how Enjo.AI has transformed workflows and boosted productivity for organizations like yours.
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