The best Halp alternative

Enjo is a next-gen Halp alternative that seamlessly integrates Jira into Slack and Teams, offering everything Halp did, and more.

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Trusted by startups and established enterprises

Why is enjo better?

Discover why is Enjo better than Halp

GenAI Powered Answering

Our GenAI provides tailored responses, ensuring a personalized and efficient support experience.

Automated ticket creation

Instantly create tickets from channels and direct messages, using customizable emojis or commands.

JSM DC & Cloud Compatibility

Supports all features in both on-premise (Data Center) and cloud versions of JSM, with full Slack and Teams integration.

Integrated CSAT feedback

Get feedback about the support experience in Slack or Teams. Users receive a message asking for their feedback when a ticket is closed.

Enjo vs Halp

Discover which customer support solution best fits your business needs

Comparison

Halp

Core support automation

Gen AI powered answering

Answers from multiple knowledge sources

Suggestions from Confluence only (beta)

Automated ticket creation

Yes

Emoji ticket creation

Yes

Bi-directional updates

Yes, for all fields

Yes, for limited fields

Multi message ticket creation

Yes

Integrations

Ticketing System integration

Deep Jira integration + other ticketing systems

Only limited Jira Integration

Knowledge base integration

Integrates with multiple knowledge sources

Integrates only with Confluence

Supports Jira DC

Yes

Supports Confluence DC

Yes

Collaboration and Communication

Reports in Slack and Teams

Customizable Jira charts

None

Reminders in Slack and Teams

Multiple reminder templates

None

Approval alerts in Slack and Teams

Yes

None

Ticket alert filters

Granular

None

Ticket alert message

Customizable

Not customizable

User Experience and Customization

CSAT Feedback

Feedback integrated with Jira

Feedback not integrated

Issue previews

Yes

Customizable emoji actions

Yes

Yes, but limited

Customizable commands

Yes

Guest facilitation

Yes with configurable restrictions

Yes but can't restrict access

Sync media attachments

Yes

Case studies

Real-World customer stories

Discover how Enjo.AI has transformed workflows and boosted productivity for organizations like yours.

AI Solves HR Support Overload for Global Crypto Leader

See how a leading cryptocurrency exchange used Enjo AI to achieve 80% employee self-service in HR, freeing up 70% of HR team's time & skyrocketing satisfaction to 95%. Learn how Enjo's generative AI can transform your HR support!

AI Delivers Instant IT Support for Hypergrowth Delivery Tech

Discover how a leading global delivery platform leveraged generative AI to provide seamless, multilingual IT support at scale for 95,000+ employees worldwide.

AI Accelerates Complex Customer Support for ERP Software Giant

Discover how a leading ERP software provider serving manufacturers and distributors leveraged Enjo AI to automate customer support. Cut information retrieval time by 80%+ and handle 200K+ requests yearly.