Knowledge Management
Ticketing system

Enjo's Jira Integration

Easily manage your projects by handling tickets effortlessly & keep your team connected with Enjo built right into Jira Cloud & Data Centre.

Ticket Management

Easily handle all your Jira tickets in chat or webchat—from searching and creating to updating, resolving, and reopening.

Knowledge Base Integration

Train your AI agent from past tickets and conversations to answer customer support queries.

Actionable Insights

Enjo suggests specific, actionable recommendations and delivery directly to your communication channels.

Seamless Ticket Sync

Keep all your support interactions in perfect sync. Enjo ensures that your Jira tickets are always in sync with ongoing chat conversations, so your team stays updated effortlessly and no details are missed.

Smart Query Deflection

Deflect customer questions using your extensive knowledge base and insights from past tickets. Enjo’s AI provides instant answers, resolving issues before a ticket is even created and scaling customer satisfaction.

Fast-Track Approvals

Speed up your approval processes with Enjo’s AI-powered approval automation. Streamline workflows and get approvals done faster, ensuring your projects stay on track and move forward without delays.