Knowledge Management
Ticketing system

Enjo's Zendesk Integration

Enable seamless self-service for your customers, facilitate flawless live chat handoffs, and boost your support team efficiency by 20%+.

Ticket Management

Easily handle all your Zendesk tickets—from searching and creating to updating, resolving, and reopening.

Knowledge Base Integration

Access all your important guides and FAQs from your Zendesk to solve issues faster.

Contextual Awareness

Chat and get your queries done based on direct or contextual information and answers.

Seamless Ticket Sync

Keep all your support interactions in perfect sync. Enjo ensures that your Zendesk tickets are always in sync with ongoing chat conversations, so your team stays updated effortlessly and no details are missed.

Smart Query Deflection

Deflect customer questions using your extensive knowledge base and insights from past tickets. Enjo’s AI provides instant answers, resolving issues before a ticket is even created and scaling customer satisfaction.

Fast-Track Approvals

Speed up your approval processes with Enjo’s AI-powered approval automation. Streamline workflows and get approvals done faster, ensuring your projects stay on track and move forward without delays.